Effective Date: 01 August, 2025
ALMA R E PROPERTY BROKER L.L.C (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information in compliance with applicable laws, including those set by the UAE and the Dubai Land Department.
1. Information We Collect
We may collect:
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Personal Details: Name, contact number, email, nationality, passport/ID info.
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Property Preferences: Budget, property type, investment goals.
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Transaction Records: Contracts, payment history, documentation.
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Website Data: IP address, cookies, browser type, location, and session data.
2. How We Use Your Information
We use your data to:
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Provide real estate services (buy/sell/rent/property management).
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Customize property recommendations.
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Communicate updates and promotional offers.
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Fulfill legal obligations and documentation.
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Improve our marketing and website services.
3. Sharing Your Information
Your data may be shared with:
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UAE government bodies (e.g., Dubai Land Department).
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Financial and legal institutions (for mortgages, payments, or compliance).
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Our affiliated entities, including Alma Holding and international branches.
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Authorized service providers for marketing, website operations, and CRM.
We do not sell or rent your data to third parties.
4. Security Measures
We implement strict data protection measures including encryption, secure servers, and limited access to ensure your information is safe.
5. Data Retention
Your information is retained for as long as needed for the purposes outlined above or as required by law.
6. Your Rights
You can request:
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Access or correction of your data.
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Withdrawal of consent to data use.
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Deletion of your data (subject to legal obligations).
7. Cookies
Our website uses cookies for functionality and analytics. You can manage cookie preferences through your browser settings.
8. External Links
We are not responsible for the privacy practices of external sites linked from our website.
9. Updates to Policy
We may update this policy. Any changes will be posted on this page with the new effective date.
10. Contact Us
For privacy-related questions or data requests, contact:
Mr. Mark Ma
📞 +971 55 991 9888
✉️ info@almaproperty.ae